πŸŽ‰ Free shipping on orders over $50 β€’ ζ»‘ $50 免运费

Shipping Policy

Last updated: November 2026

DragonRain ships worldwide from our workshop. Below you will find handling times, delivery estimates and everything about tracking and duties.

Processing time

Orders are prepared within 1–3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email as soon as payment is captured.

If an item is temporarily out of stock we will contact you by email and offer a replacement or a full refund.

Delivery estimates

United States: 5–12 business days after dispatch.

Canada, Europe, Australia and Asia: 10–25 business days after dispatch, depending on customs clearance.

These are estimates, not guarantees β€” peak seasons and customs inspections can add several days.

Shipping costs

Orders over $50 are shipped free of charge. Orders below $50 are charged a flat rate based on destination, calculated at checkout before payment.

Tracking

Every order receives a tracking number once dispatched. You can find it in your account under "My Orders" or in the shipping notification email.

Tracking can take up to 48 hours to show the first movement after a label is created.

Customs, duties and taxes

International orders may be subject to import duties, taxes or handling fees charged by your local customs office. These charges are the responsibility of the customer.

We declare orders at their actual value and cannot mark parcels as gifts or lower the declared value.

Still have questions?

Email us at [email protected] β€” we usually reply within 2 business days.

Or use the contact page β†’